Torcinfo Consulting Solutions : Services : IT Services

Development, Maintenance , Reengg and Support Services

Application Development
TorcInfo’s application development services help you address evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements. We deliver high-quality, flexible applications that are easy to maintain; modular to facilitate enhancements and are reliable, secure and easy to deploy . It is based on industry standard process quality frameworks (CMMi, CMM, etc.) and uses rigorous methodologies to mitigate risk and deliver cost and time-to-market benefits.

Application Maintenance
TorcInfo' application maintenance services help you get the best out of your existing IT applications. The services span offshore-ability analysis, maintainability analysis, maintenance and enhancement and are delivered. We use structured knowledge management tools and other IP developed by us to enhance the life of your systems, ensure that they evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.

Application Management
TorcInfo' Application Management practice offers support services for applications, middleware platforms and technologies.

Application Operations
Includes 24x7 monitoring of applications for availability/performance/capacity, batch monitoring/management. Application service desk includes incident management activities such as incident recording, initial investigation of issues, tracking and escalation management and closure, user administration and service reporting

Production Support
Involves a detailed analysis of incident, incident resolution and problem management activities such as trend analysis, root cause analysis, known error establishment, creation of RFC and break fixes excluding code changes

Release and Change Support
Comprises setting up of various test environments, release/change activities such as release coordination, emergency releases, build and code deployment, managing release calendar and configuration management

Middleware Product Support
Includes product administration activities such as monitoring, user administration, application deployment, patch management and configuration management for application infrastructure: Web servers/application servers, messaging infrastructure, content management and DW/BI tools

Application Portfolio Management
As organizations grow, they face a number of issues - multiple platforms, technologies and applications, many of which are legacy, multiple applications delivering similar functionality; intricately integrated applications that make enhancements difficult; dearth of application knowledge, etc. They impact the ability of organizations to make informed investments in IT.

TorcInfo' application portfolio management services offer a framework to decide on a portfolio strategy and then assess and govern the portfolio on an on-going basis. We enable IT organizations to align more closely with business, respond quickly to environmental , address regulatory concerns, enhance the quality of IT budgeting and lower the total cost of IT by optimizing the IT portfolio.

Open Source Solutions
Apache, MySQL, PHPJBoss, Tomcat,
Java Beans,
EJBs,JSPs, jBPM, Hibernate,

Microsoft Solutions
NET Framework - IIS, C#, VB.net ,
ASP.net, SQL server.

Internet Application Development / e-Business Solutions
AS / Portal - WebLogic, Web Sphere
.Net Framework - .Net 2.0, .Net 3.0, SharePoint Services
J2EE: Struts / JSF / Spring Frameworks. Java Beans, EJBs, JSPs, Servlets
Web Designing
Content Management Systems - Joomla, Drupal, Wordpress

	Maintenance and support services
	For the projects completed. Enhancement to the existing projects is also offered for the clients Report Generation Crystal Reports are designed based upon the existing insurance products. These reports will generate the information on different criteria.

	Product Customization/Configuration/Implementation
	Business Requirements are gathered from the client. Analysis is done to identify the client requirements. Documents are prepared based upon the analysis and explained the functionality to the technical teams. Configuration is customization of the product.

	Manual Testing Automation/Certification
	Manual testing of the product is done by the Configuration team. Taking test plan and the test cases as the base, the testing team develops the script. All the scenarios are checked by executing the automated scripts. Regression testing is done continuously as and when the code undergoes changes. Defects if identified are communicated to the configuration team for fixing them. QA Functional & Technical Spectrum Current Projects Policy Administration System (Insurance) Open Source Solutions Industrial and Process Control Applications Enterprise Solutions e-Business Solutions Platforms WIN NT / WIN 2000 / WIN 98 / WIN XP / WIN 2000 Server/ Linux Requirements Gathering Test Case Creation – Product/Project Specific Functional Test Execution Database Testing Regression Testing Test Automation Integration Testing System Testing User Acceptance Testing Manual Testing Test Automation Methodology

	Data Migration Services
	Version migration from one version to the next level version . Project Upgradation from legacy systems to the client. Data migration from one platform to another. Thorough testing is done to certify the correct functionality of each product.

	Back Office Services
	Product System Support is committed to establishing and supporting accurate, timely implementation of rate increases, premium rates, NUVs, Annuity Rates etc. product set-up and production system maintenance . Product set-up consists of designing a new product, testing and implementation.

We Value the relationship and build long term trust through our competency , Commitment and Drive.

Currently looking for all the projects that can be off shored by SME's, we offer better cost advantage, better alternative to your current solutions.